Frequently Asked Questions
Common questions about shipping, products, payment & returns. Can’t find an answer? WhatsApp us at +60 19-592 0997.
We dispatch within 24 hours (business days). Peninsular Malaysia 2–4 business days, Sabah/Sarawak/Labuan 3–7 business days after dispatch, via J&T Express.
Yes — FREE shipping on orders above RM 150. Below that, a flat rate applies at checkout.
A tracking number is sent via email/WhatsApp after dispatch. You can also check on the Track Order page.
Yes — our formulations use halal-friendly ingredients, are made in Malaysia and are paraben-free.
Every fragrance comes in a single size — 30ml Eau de Parfum.
It depends on the scent. Each product page shows Longevity & Sillage indicators as a guide.
Buy any 2 bottles for just RM 100 (mix & match) — save RM 32. The discount is applied automatically in the cart.
FPX online banking, Visa/Mastercard, Touch ’n Go eWallet, and GrabPay — all processed securely.
For hygiene reasons, opened fragrances cannot be returned. If your parcel is damaged or the wrong item, contact us within 48 hours with an unboxing video — see Shipping & Returns.