Privacy Policy

Last updated: 11 July 2026

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FEOR PARFUM ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

By using our website or making a purchase, you consent to the practices described below.

1Information We Collect

Contact details — name, email address, phone number, and delivery address.
Order information — items purchased, order value, and transaction history.
Payment details — processed securely by our payment partners (FPX, Visa, Mastercard, TnG eWallet, GrabPay). We do not store your full card or banking credentials.
Technical data — device type, browser, and basic usage data collected via cookies.

2How We Use Your Information

To process and deliver your orders, and send order updates.
To provide customer support via WhatsApp, phone, or email.
To send promotions and news — only if you have opted in.
To improve our website, products, and shopping experience.
To comply with legal and tax obligations in Malaysia.

3Sharing & Disclosure

We do not sell your personal data. We share information only with trusted parties needed to fulfil your order — such as courier services (e.g. J&T Express) and payment processors — and with authorities where required by law.

4Payment Security

All payments are processed through secure, PDPA-compliant gateways. Card and banking details are encrypted and handled directly by the payment provider — FEOR PARFUM never sees or stores them.

5Cookies

We use cookies to keep your cart, remember preferences, and understand how our site is used. You can disable cookies in your browser settings, though some features may not work as intended.

6Data Retention

We keep your personal data only as long as necessary to fulfil orders, provide support, and meet legal requirements. You may request deletion of your data at any time (subject to legal retention rules).

7Your Rights Under the PDPA

Access the personal data we hold about you.
Correct inaccurate or incomplete information.
Withdraw consent to marketing communications.
Request deletion of your personal data.

To exercise any of these rights, contact us using the details below.

8Data Security

We apply reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.

9Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out:

FEOR PARFUM
SSM Reg. No: 202503088355 (MA0329515-W)
Email: feorofficial@gmail.com
Phone: +60 19-592 0997 / +60 11-1534 6266